{"id":6354,"date":"2025-04-29T13:27:25","date_gmt":"2025-04-29T11:27:25","guid":{"rendered":"https:\/\/top-falafel.com\/?page_id=6354"},"modified":"2025-04-29T13:31:29","modified_gmt":"2025-04-29T11:31:29","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/top-falafel.com\/?page_id=6354","title":{"rendered":"Terms &#038; Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6354\" class=\"elementor elementor-6354\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e26a833 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"e26a833\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-629530c\" data-id=\"629530c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-373897d elementor-widget elementor-widget-text-editor\" data-id=\"373897d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"\" data-start=\"264\" data-end=\"289\"><strong data-start=\"267\" data-end=\"289\">Terms &amp; Conditions<\/strong><\/h2><p class=\"\" data-start=\"291\" data-end=\"467\"><strong data-start=\"291\" data-end=\"310\">Effective Date:<\/strong> April 28, 2025<br data-start=\"325\" data-end=\"328\" \/><strong data-start=\"328\" data-end=\"346\">Business Name:<\/strong> Top Falafel<br data-start=\"358\" data-end=\"361\" \/><strong data-start=\"361\" data-end=\"374\">Location:<\/strong> Birmingham, United Kingdom<br data-start=\"401\" data-end=\"404\" \/><strong data-start=\"404\" data-end=\"416\">Website:<\/strong> <a class=\"\" href=\"https:\/\/www.top-falafel.com\/\" target=\"_new\" rel=\"noopener\" data-start=\"417\" data-end=\"467\">www.top-falafel.com<\/a><\/p><p class=\"\" data-start=\"469\" data-end=\"614\">By accessing or using this website, purchasing from us, or visiting our food stalls, you agree to be bound by the following terms and conditions.<\/p><hr class=\"\" data-start=\"616\" data-end=\"619\" \/><h3 class=\"\" data-start=\"621\" data-end=\"651\"><strong data-start=\"625\" data-end=\"651\">1. General Information<\/strong><\/h3><p class=\"\" data-start=\"652\" data-end=\"854\">Top Falafel is a UK-based food business offering freshly made Middle Eastern street food. We operate primarily at our Birmingham locations and may also offer food delivery through third-party platforms.<\/p><hr class=\"\" data-start=\"856\" data-end=\"859\" \/><h3 class=\"\" data-start=\"861\" data-end=\"891\"><strong data-start=\"865\" data-end=\"891\">2. Products &amp; Services<\/strong><\/h3><p class=\"\" data-start=\"892\" data-end=\"1086\">We take pride in using fresh, high-quality ingredients. All menu items are prepared daily. While we strive for consistency, product availability may vary. Prices may change without prior notice.<\/p><hr class=\"\" data-start=\"1088\" data-end=\"1091\" \/><h3 class=\"\" data-start=\"1093\" data-end=\"1134\"><strong data-start=\"1097\" data-end=\"1134\">3. Dietary &amp; Allergen Information<\/strong><\/h3><p class=\"\" data-start=\"1135\" data-end=\"1349\">Our menu includes vegetarian, vegan, and halal options. Customers with allergies must inform staff before ordering. While we take care to avoid cross-contamination, we cannot guarantee an allergen-free environment.<\/p><hr class=\"\" data-start=\"1351\" data-end=\"1354\" \/><h3 class=\"\" data-start=\"1356\" data-end=\"1382\"><strong data-start=\"1360\" data-end=\"1382\">4. Payment Methods<\/strong><\/h3><p class=\"\" data-start=\"1383\" data-end=\"1393\">We accept:<\/p><ul data-start=\"1394\" data-end=\"1468\"><li class=\"\" data-start=\"1394\" data-end=\"1400\"><p class=\"\" data-start=\"1396\" data-end=\"1400\">Cash<\/p><\/li><li class=\"\" data-start=\"1401\" data-end=\"1421\"><p class=\"\" data-start=\"1403\" data-end=\"1421\">Debit\/Credit Cards<\/p><\/li><li class=\"\" data-start=\"1422\" data-end=\"1468\"><p class=\"\" data-start=\"1424\" data-end=\"1468\">Contactless Payments (Apple Pay, Google Pay)<\/p><\/li><\/ul><p class=\"\" data-start=\"1470\" data-end=\"1528\">All payments must be made in full at the time of purchase.<\/p><hr class=\"\" data-start=\"1530\" data-end=\"1533\" \/><h3 class=\"\" data-start=\"1535\" data-end=\"1569\"><strong data-start=\"1539\" data-end=\"1569\">5. Refund &amp; Returns Policy<\/strong><\/h3><p class=\"\" data-start=\"1570\" data-end=\"1852\">Due to the nature of freshly prepared food, we do not accept returns. If there is an issue with your order, please inform us immediately at the point of sale or contact us via <a rel=\"noopener\" data-start=\"1746\" data-end=\"1797\">info@top-falafel.com<\/a>. Refunds or replacements are issued at our discretion.<\/p><hr class=\"\" data-start=\"1854\" data-end=\"1857\" \/><h3 class=\"\" data-start=\"1859\" data-end=\"1885\"><strong data-start=\"1863\" data-end=\"1885\">6. Delivery Orders<\/strong><\/h3><p class=\"\" data-start=\"1886\" data-end=\"2052\">For delivery services placed via platforms like Uber Eats or Just Eat, all payment, refund, and delivery terms are subject to the policies of the respective platform.<\/p><hr class=\"\" data-start=\"2054\" data-end=\"2057\" \/><h3 class=\"\" data-start=\"2059\" data-end=\"2085\"><strong data-start=\"2063\" data-end=\"2085\">7. Website Content<\/strong><\/h3><p class=\"\" data-start=\"2086\" data-end=\"2239\">All content on our website, including logos, images, and menu items, is the property of Top Falafel and may not be reproduced without written permission.<\/p><hr class=\"\" data-start=\"2241\" data-end=\"2244\" \/><h3 class=\"\" data-start=\"2246\" data-end=\"2264\"><strong data-start=\"2250\" data-end=\"2264\">8. Privacy<\/strong><\/h3><p class=\"\" data-start=\"2265\" data-end=\"2441\">We respect your privacy. Any personal data shared with us via contact forms or online orders is handled securely and will not be shared with third parties without your consent.<\/p><hr class=\"\" data-start=\"2443\" data-end=\"2446\" \/><h3 class=\"\" data-start=\"2448\" data-end=\"2468\"><strong data-start=\"2452\" data-end=\"2468\">9. Liability<\/strong><\/h3><p class=\"\" data-start=\"2469\" data-end=\"2628\">Top Falafel is not liable for any loss, damage, or health issue resulting from misuse of our products or failure to disclose allergies or dietary requirements.<\/p><hr class=\"\" data-start=\"2630\" data-end=\"2633\" \/><h3 class=\"\" data-start=\"2635\" data-end=\"2663\"><strong data-start=\"2639\" data-end=\"2663\">10. Changes to Terms<\/strong><\/h3><p class=\"\" data-start=\"2664\" data-end=\"2801\">We reserve the right to update these Terms &amp; Conditions at any time. Changes will be posted on this page with the updated effective date.<\/p><hr class=\"\" data-start=\"2803\" data-end=\"2806\" \/><p class=\"\" data-start=\"2808\" data-end=\"2883\">For any questions regarding these Terms &amp; Conditions, please contact us at:<\/p><p class=\"\" data-start=\"2885\" data-end=\"2976\"><strong data-start=\"2885\" data-end=\"2895\">Email:<\/strong> <a rel=\"noopener\" data-start=\"2896\" data-end=\"2947\">info@top-falafel.com<\/a><br data-start=\"2947\" data-end=\"2950\" \/><strong data-start=\"2950\" data-end=\"2960\">Phone:<\/strong> +44 7999 992424<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Terms &amp; Conditions Effective Date: April 28, 2025Business Name: Top FalafelLocation: Birmingham, United KingdomWebsite: www.top-falafel.com By accessing or using this website, purchasing from us, or visiting our food stalls, you agree to be bound by the following terms and conditions. 1. 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