Privacy Policy

Privacy Policy

Effective Date: 25 April 2025
Website: www.top-falafel.com
Business Location: United Kingdom

Welcome to Top-Falafel.com. Your privacy is important to us, and this Privacy Policy outlines how we collect, use, and safeguard the information you provide while interacting with our website, including when you contact us, write reviews, comment on blog posts, or connect with us via social media.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

You may voluntarily provide personal data when you:

  • Send us an email

  • Contact us by phone

  • Submit a review

  • Comment on a blog post

  • Fill out a contact form

This information may include your:

  • Name

  • Email address

  • Telephone number

  • Any content or message you submit

b. Automatically Collected Data

When you visit our website, we may collect:

  • Your IP address

  • Browser type and version

  • Pages visited and time spent on our site

  • Device type

  • Referral source

c. Cookies

We use cookies to:

  • Ensure the website functions properly

  • Remember user preferences

  • Collect analytics to improve performance

You can adjust your browser settings to refuse cookies, but this may affect the functionality of the site.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries or feedback

  • Display user-submitted reviews and comments

  • Improve our website and services

  • Send updates or promotions (if you’ve opted in)

  • Monitor site usage for analytics purposes

3. Social Media

Icons linking to our official social media profiles (e.g., Instagram, Facebook, TikTok) are present in the footer of each page. Please note:

  • Clicking these links may lead you to third-party platforms with their own privacy policies.

  • We do not collect personal data from your social media profiles unless you directly message or interact with us.

4. Legal Basis for Processing

Under UK GDPR, we process your personal data based on:

  • Your consent

  • Our legitimate interests

  • Compliance with legal obligations

5. Data Sharing

We do not sell your personal data. We may share your information with:

  • Website management or analytics service providers (e.g., hosting or email providers)

  • Legal or regulatory authorities if required

All third-party service providers are required to protect your information in accordance with data protection laws.

6. Data Security

We take reasonable steps to ensure that your information is protected from:

  • Unauthorised access

  • Loss or misuse

  • Alteration or disclosure

7. Your Rights

You have rights under UK data protection law, including:

  • The right to access the personal data we hold about you

  • The right to correct inaccurate information

  • The right to request deletion of your data

  • The right to object to or restrict processing

  • The right to withdraw consent (where applicable)

To exercise any of these rights, please contact us at the details below.

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

9. Third-Party Links

Our website may include links to other websites. We are not responsible for the content or privacy practices of these external sites.

10. Contact Us

If you have any questions about this Privacy Policy or the way we handle your data, please contact us:

Email: info@top-falafel.com
Phone: [Insert Business Phone Number]
Postal Address: Top Falafel, [Insert Full UK Address]